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Pronto Service Pros
★★★★★ 4.7
Based on 618 reviews
Google Reviews
Raul Cordova profile picture
Raul Cordova
2 months ago
Hello! Replacing the blower motor and the module did the job! The unit is working fine! Bill repaired the unit and took time to answer my questions and explain the process! Thanks Bill!
David Turcios profile picture
David Turcios
4 months ago
I can’t speak to their actual service, but my experience with one of their drivers was extremely disappointing. I was signaling to merge while making a right turn, and instead of allowing it safely, the driver sped up to block me, laughed, and then made an obscene gesture. It was rude, unsafe, and very unprofessional.

If this is how their drivers act on the road, it’s hard to feel comfortable trusting this company in my home. Employees should understand that their behavior reflects directly on the company’s reputation.”
Danica Jackson profile picture
Danica Jackson
7 months ago
We’ve had Llona work on 2 plumbing projects and one emergency (my husband drilled through a water pipe 🙄) and honestly we’d never use anyone else. They’re so nice- everyone- the ladies in the office, the guys who have come out to do the onsite work. I feel like they definitely know what they’re doing and they have always given us a very fair price. Some people gouge us when they see our home but I’ve never felt they have and I’ve compared their prices to others in the area. Wouldn’t go anywhere else!
Nelson Guagliardo profile picture
Nelson Guagliardo
7 months ago
This was our first time experience with Llona Plumbing, and it was great! We will definitely use them in the future. Other plumbing companies have become so big and corporate — we prefer the smaller, more customer-friendly small, family run business. Our tech Roger was terrific! He accomplished a lot in a short amount of time. Very polite and professional.
Wendy Bourland profile picture
Wendy Bourland
7 months ago
I had a leaky PVC pipe underneath one of the sinks in my master bath. The technician recognized the problem and fixed it immediately. I was very happy with the service and I thought the price was reasonable. I would recommend this company to others.
Daniel Bowers profile picture
Daniel Bowers
9 months ago
Emergency service call for flooding coming through ceiling air vent - Mitch made the entire process as stress free as it could be. He was extremely professional, fast, and knowledgeable. He fixed the leak fast and stuck around to make sure it was completely done
Fred Kodesch profile picture
Fred Kodesch
9 months ago
Incredibly professional, kind and very helpful. A perfect job so far. Guess the proof will be after inspection when we turn the gas heater on and see. David Arthur was fantastic 10 stars as was Charlie Brown( love that name). Wouldn’t hesitate to use your services in the future. Thank you very much!
Craig Brown profile picture
Craig Brown
9 months ago
Mitch was awesome! Informative, helpful, and prompt! I will 100% be recommending this company to anyone I know. I also spoke to a person in the office her name was Shelly I believe, also very helpful and nice! I have had 3 company’s work on this AC system and this was by far the best. Look no further people because I sure won’t ever again.
Beth Fleming profile picture
Beth Fleming
12 months ago
I had an excellent experience with Pronto for my AC maintenance. Mitch, the technician who came out, was professional, courteous, and extremely thorough. He arrived on time, explained everything he was doing, and he even vacuumed the carpet area when the job was complete!
I appreciated his honesty and the level of care he showed. I highly recommend Pronto and will definitely request Mitch for any future services. Thanks for the great work!
M E Parra profile picture
M E Parra
12 months ago
Roger Garcia arrived early & after introduction went straight to work. He was very polite & extremely efficient. We received excellent service from him.
He was such a pleasure to meet him.
We had original install of both the garbage disposal & the kitchen faucet which both needed replacement. We had already purchased the new items ourselves & had them on hand, however, the new installs were more complicated, but Roger was able to overcome the challenge & both pieces of equipment are running better than ever. Thank You, Roger for an excellent job. He is quite an asset to your company!
We feel that the cost was very fair! We are quite pleased to have Llona Plumbing to call on when needed. Great company & Staff!
The Parra's
Kevin Kelley profile picture
Kevin Kelley
1 year ago
Mitch came out today to do 21 point inspection and tune up on my 2 - 10 year old AC units. I’ve lived in Florida for 20 years and dealt with a lot of different AC companies. Mitch from Pronto is by far, the most professional and knowledgeable AC tech that I’ve ever dealt with.
He walked me through the process and explained what was happening with my system including areas that were functioning well and items to keep an eye on.
The next time that I have an AC need Pronto will be my first and only call. Thanks Mitch and The Pronto team!
Richele Smith profile picture
Richele Smith
1 year ago
Pronto Service Pros provides a level of professionalism and care that is rare to find. Their staff, especially Eddie, makes the entire A/C service process easy and stress-free. His work is always meticulous and efficient. From our initial installation to our routine maintenance, they always go the extra mile. You can trust this team to handle your HVAC needs reliably and with the highest quality of service.
Sean Moore profile picture
Sean Moore
1 year ago
Eddie was my technician, and he showed up on time, was very professional.
Diagnose the problem and all work done in a professional manner.
Highly recommend.
Eddie is very personable and easy to work with.
eric Kam profile picture
eric Kam
1 year ago
Replacing my old AC 3 ton to a new 3.5 ton. Took me one time to negotiate the price and was install couple days later. Guy shows on time and did an excellent job, clean and professional. Price is really friendly. Sales manager Eddie responded quick and answered all my questions and concerns. Technician Stevenson did everything professionally. I’m highly recommended this company. This is the second AC I bought from Pronto. I’m living in the bigger house and bought a 5 tons from them, plan to moving to my second house try to down size that why I bought this 3.5 tons. Happy to have business with them. Keep the great work, great job Eddie.
Sherry Bell profile picture
Sherry Bell
1 year ago
I was super impressed with this company. I called in the morning, had an appointment set for the afternoon, and then was happily surprised when Eddie arrived early. He was very personable, and knowledgeable. Had it diagnosed and fixed within 30 minutes. He also gave some good advice on how to keep my unit running longer. I give this company 5 stars, and will recommend them to all my family and friends.
Peggy Hibbs profile picture
Peggy Hibbs
2 years ago
When this company sends the right people, they do an excellent job. Thanks to David today and Jonathon in July. They listened and met my expectations. Integrity and professional. That is what David and Jonathon exhibit while working. Thanks to both of you.
Jonathan Shaw profile picture
Jonathan Shaw
2 years ago
Friendly fast and knowledgeable
Matthew Green profile picture
Matthew Green
2 years ago
Knowledgeable and didn't try to upset something I did not need. Explained issue well and solved it quickly. Well done. Thank you
Gary Conley profile picture
Gary Conley
2 years ago
Jonathan, our tech today was professional, efficient and thorough. We appreciate his service
Terick Schaaf profile picture
Terick Schaaf
2 years ago
They do a nice job telling you when they are h going to be there, and arrive on time!
Alan & Maria Heinlein profile picture
Alan & Maria Heinlein
2 years ago
Post-Hurricane Helene, once again Pronto Service Pros A/C proves why they are the best in Tampa Bay for your A/C needs. Highly professional & calm communication when things are a mess, & stressful for everyone on the coast/beach. Quick response time for an on-site A/C system assessment. Highly knowledgeable professional to answer all questions thoroughly & make recommendations. Excellent options & pricing. This company is well run from operations to the field. We will not use anyone else. And we have referred them to our neighbors in our condo development which tells you all you need to know about their company. We specifically want to recognize Shelley Brown who runs the business & Eddie, an outstanding A/C expert who came out to do the assessment.
Jessica Antonio profile picture
Jessica Antonio
2 years ago
Prompt, thorough, professional, tidy, polite, and knowledgeable service. Eddie was an excellent tech and explained all service options to me as well as made appropriate recommendations for my needs (didn't do the pushy oversell).

I would highly recommend Pronto Svc Pros & Llona Plumbing. Everyone from the office team to the techs in your home or business were top notch! They made a leak that I thought was going to be a nightmare into a very bearable/manageable experience with no frustration from the repair team.
Sam DeFini profile picture
Sam DeFini
2 years ago
Needed help with a furnace drain that was clogged. Apparently, the overflow switch had gone out of proper adjustment. I called Service Pros and they sent Dave out the same day. This man worked on my system until 8:30 pm. He did a great job. I highly recommend Dave and this company for your A/C needs.
Bill Otten profile picture
Bill Otten
2 years ago
Called Pronto Service Pros late (4:45pm) on Monday needing my AC system replaced. The quote arrived early the next morning at an excellent price, within an hour and a half the crew was here to remove my old system (a split with the air handler in the attic and compressor outside). They finished later in the day and my new system works great. Technicians were great, took all the old stuff with them, left my inside utility spotless clean. Oh, communications were outstanding - I got texts on when the techs were leaving to come here, and honestly I am impressed. I would recommend them without hesitation.
Suzanne Christie profile picture
Suzanne Christie
2 years ago
We are delighted at the service and care with the installation of our new whole home A/C unit. The men showed up and worked tirelessly all day in the heat to get our new system up and running. they did a fantastic job!! We received excellent service and a great price and a new name brand unit. Our house is so cool now, works so much better than our old outdated system we had. Thank you Pronto Service Pros.
See All Reviews

Do Mini-Splits Heat and Cool Houses? How Do They Work?

Do Mini-Splits Heat and Cool Houses? How Do They Work

Mini-splits heat and cool homes with remarkable efficiency, offering Tampa Bay homeowners a versatile solution for year-round comfort without traditional ductwork. These innovative systems, also known as ductless heat pumps, have revolutionized how we think about residential climate control, particularly in Florida’s challenging climate where cooling dominates but occasional heating is still necessary.

Understanding How Mini-Splits Heat and Cool Your Home

Mini-split systems operate on the same heat pump principle as central air conditioners but with a crucial difference: they deliver conditioned air directly to specific zones without requiring extensive ductwork. This fundamental design makes them incredibly efficient and versatile for both heating and cooling applications.

The system consists of two main components connected by a small conduit. The outdoor unit houses the compressor and condenser, while sleek indoor units mount on walls, ceilings, or floors in the spaces you want to condition. This configuration allows precise temperature control in individual rooms or zones, eliminating the energy waste associated with conditioning unused spaces.

The Science Behind Mini-Split Operation

During cooling mode, mini-splits extract heat from indoor air and transfer it outside, just like traditional air conditioners. The refrigerant absorbs heat from your home’s interior, carries it to the outdoor unit, and releases it into the outside air. This process continues until your space reaches the desired temperature.

When heating is needed—yes, even in Tampa Bay we occasionally need heat—the system reverses this process. The outdoor unit extracts heat from outside air (even when it’s cool) and transfers it indoors. Modern mini-splits can extract usable heat from outdoor temperatures as low as -13°F, though Tampa Bay rarely sees temperatures that challenge these limits. According to the U.S. Department of Energy, mini-splits heat and cool with efficiency ratings that can exceed traditional systems by 30% or more.

Can Mini-Splits Effectively Cool and Heat an Entire House?

The short answer is yes—mini-splits can absolutely heat and cool an entire house, but the implementation depends on your home’s layout and specific needs. Many Tampa Bay homeowners successfully use mini-split systems as their primary heating and cooling solution, particularly in homes without existing ductwork or where adding ducts would be impractical or expensive.

For whole-house conditioning, multiple indoor units connect to one or more outdoor units, creating a multi-zone system. Each zone operates independently, allowing customized comfort throughout your home. A typical 2,000-square-foot home might use 3-5 indoor units strategically placed to ensure even temperature distribution.

Advantages of Mini-Splits in Tampa Bay Homes

Energy Efficiency That Saves Money

Mini-splits heat and cool more efficiently than traditional ducted systems, typically achieving 20-30% higher efficiency because they eliminate duct losses, which can account for up to 30% of energy consumption in conventional systems. Many mini-splits boast SEER ratings exceeding 20, significantly reducing your cooling costs in Tampa Bay’s hot climate. The EPA ENERGY STAR program recognizes mini-splits as one of the most efficient heating and cooling technologies available.

Zoned Comfort Control

Individual temperature control in each room means you’re not wasting energy cooling unused spaces. This zoning capability is particularly valuable in Florida homes where certain rooms receive more sun exposure or where family members prefer different temperatures.

Improved Indoor Air Quality

Without ducts collecting dust, allergens, and mold, mini-splits help maintain cleaner indoor air. Each indoor unit includes filters that trap particles, and some models offer advanced filtration options. For enhanced air quality, consider pairing your mini-split with air purifier systems.

Quiet Operation

Mini-splits operate remarkably quietly, with indoor units typically producing only 19-26 decibels—quieter than a whisper. This makes them ideal for bedrooms, home offices, or media rooms where noise is a concern.

Common Mini-Split Applications in Florida Homes

Room Additions and Renovations

When adding a room to your Tampa Bay home, extending existing ductwork can be expensive and inefficient. Mini-splits provide an elegant solution, delivering precise comfort without major construction. They’re perfect for Florida rooms, converted garages, or home additions where traditional ducting isn’t practical.

Supplementing Central Systems

Many homeowners use mini-splits to supplement central systems in problem areas. That bonus room over the garage that’s always too hot? A mini-split can solve the problem without overworking your central system. For comprehensive HVAC services in Tampa Bay, combining systems often provides the best solution.

Replacing Window Units

If you’re using window air conditioners, mini-splits heat and cool far more efficiently while offering a massive upgrade in aesthetics and functionality. They provide year-round comfort without blocking windows or creating security vulnerabilities.

Installation Considerations for Mini-Split Systems

Professional installation is crucial for mini-split performance and efficiency. While installation is less invasive than adding ductwork, proper sizing, placement, and configuration require expertise. Factors affecting installation include:

Proper Sizing: Undersized units won’t adequately cool your space, while oversized units cycle frequently, reducing efficiency and comfort. Professional load calculations ensure correct sizing for Tampa Bay’s climate.

Strategic Placement: Indoor unit placement affects both performance and aesthetics. Units must be positioned for optimal air distribution while complementing your home’s design.

Electrical Requirements: Most mini-splits require dedicated circuits. Older homes may need electrical upgrades to support the system.

Drainage Considerations: Condensate drainage must be properly planned, particularly important in Florida’s humid climate where systems produce significant condensation.

Maintenance Requirements for Mini-Splits

Like all HVAC systems, mini-splits require regular maintenance for optimal performance. However, maintenance is typically simpler than traditional systems. Homeowners can easily clean filters monthly—a crucial task in Florida’s dusty, humid environment.

Professional maintenance should occur annually and includes cleaning coils, checking refrigerant levels, inspecting electrical connections, and ensuring proper drainage. For comprehensive air conditioning maintenance, mini-splits require less time than central systems but still benefit from professional attention.

Cost Considerations: Investment vs. Long-Term Savings

Initial mini-split costs vary based on system size and complexity. Single-zone systems start around $3,000-$5,000 installed, while whole-house multi-zone systems can range from $12,000-$20,000. However, energy savings, potential utility rebates, and the absence of ductwork installation often make mini-splits cost-competitive with traditional systems.

In Tampa Bay, where cooling costs dominate utility bills, mini-splits heat and cool with enhanced efficiency that can provide significant savings. Many homeowners see 20-40% reductions in cooling costs, with payback periods of 5-7 years through energy savings alone.

Are Mini-Splits Right for Your Tampa Bay Home?

Mini-splits excel in specific situations but aren’t ideal for every home. They’re perfect for:

  • Homes without existing ductwork
  • Older homes where adding ducts would damage architecture
  • Additions or renovations
  • Homes with hot/cold spots
  • Households wanting zone control
  • Energy-conscious homeowners seeking maximum efficiency

However, homes with existing, well-maintained ductwork might find traditional systems more cost-effective. Additionally, some homeowners prefer the hidden nature of ducted systems over visible indoor units.

Professional Guidance for Your Mini-Split Decision

Choosing between mini-splits and traditional systems requires careful consideration of your home’s specific needs, budget, and comfort preferences. At Pronto Service Pros, our experienced technicians evaluate your unique situation to recommend the most effective solution.

We consider factors including your home’s layout, existing systems, energy goals, and budget to design a system that delivers maximum comfort and efficiency. Whether you need a single-zone mini-split for a problem room or a whole-house system, we ensure proper sizing, professional installation, and ongoing support.

Take the Next Step Toward Efficient Comfort

Mini-splits offer Tampa Bay homeowners an efficient, flexible solution for year-round comfort. Whether you’re building new, renovating, or simply seeking better climate control, these versatile systems deserve serious consideration.

Contact Pronto Service Pros today for a personalized consultation about mini-split systems for your home. Our experts will assess your needs, explain your options, and help you make an informed decision about your home’s comfort future. Don’t let another Florida summer pass with inadequate cooling or waste energy on inefficient systems—discover how mini-splits can transform your home’s comfort.

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