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Pronto Service Pros
★★★★★ 4.7
Based on 618 reviews
Google Reviews
Raul Cordova profile picture
Raul Cordova
2 months ago
Hello! Replacing the blower motor and the module did the job! The unit is working fine! Bill repaired the unit and took time to answer my questions and explain the process! Thanks Bill!
David Turcios profile picture
David Turcios
4 months ago
I can’t speak to their actual service, but my experience with one of their drivers was extremely disappointing. I was signaling to merge while making a right turn, and instead of allowing it safely, the driver sped up to block me, laughed, and then made an obscene gesture. It was rude, unsafe, and very unprofessional.

If this is how their drivers act on the road, it’s hard to feel comfortable trusting this company in my home. Employees should understand that their behavior reflects directly on the company’s reputation.”
Danica Jackson profile picture
Danica Jackson
7 months ago
We’ve had Llona work on 2 plumbing projects and one emergency (my husband drilled through a water pipe 🙄) and honestly we’d never use anyone else. They’re so nice- everyone- the ladies in the office, the guys who have come out to do the onsite work. I feel like they definitely know what they’re doing and they have always given us a very fair price. Some people gouge us when they see our home but I’ve never felt they have and I’ve compared their prices to others in the area. Wouldn’t go anywhere else!
Nelson Guagliardo profile picture
Nelson Guagliardo
7 months ago
This was our first time experience with Llona Plumbing, and it was great! We will definitely use them in the future. Other plumbing companies have become so big and corporate — we prefer the smaller, more customer-friendly small, family run business. Our tech Roger was terrific! He accomplished a lot in a short amount of time. Very polite and professional.
Wendy Bourland profile picture
Wendy Bourland
7 months ago
I had a leaky PVC pipe underneath one of the sinks in my master bath. The technician recognized the problem and fixed it immediately. I was very happy with the service and I thought the price was reasonable. I would recommend this company to others.
Daniel Bowers profile picture
Daniel Bowers
9 months ago
Emergency service call for flooding coming through ceiling air vent - Mitch made the entire process as stress free as it could be. He was extremely professional, fast, and knowledgeable. He fixed the leak fast and stuck around to make sure it was completely done
Fred Kodesch profile picture
Fred Kodesch
9 months ago
Incredibly professional, kind and very helpful. A perfect job so far. Guess the proof will be after inspection when we turn the gas heater on and see. David Arthur was fantastic 10 stars as was Charlie Brown( love that name). Wouldn’t hesitate to use your services in the future. Thank you very much!
Craig Brown profile picture
Craig Brown
9 months ago
Mitch was awesome! Informative, helpful, and prompt! I will 100% be recommending this company to anyone I know. I also spoke to a person in the office her name was Shelly I believe, also very helpful and nice! I have had 3 company’s work on this AC system and this was by far the best. Look no further people because I sure won’t ever again.
Beth Fleming profile picture
Beth Fleming
12 months ago
I had an excellent experience with Pronto for my AC maintenance. Mitch, the technician who came out, was professional, courteous, and extremely thorough. He arrived on time, explained everything he was doing, and he even vacuumed the carpet area when the job was complete!
I appreciated his honesty and the level of care he showed. I highly recommend Pronto and will definitely request Mitch for any future services. Thanks for the great work!
M E Parra profile picture
M E Parra
12 months ago
Roger Garcia arrived early & after introduction went straight to work. He was very polite & extremely efficient. We received excellent service from him.
He was such a pleasure to meet him.
We had original install of both the garbage disposal & the kitchen faucet which both needed replacement. We had already purchased the new items ourselves & had them on hand, however, the new installs were more complicated, but Roger was able to overcome the challenge & both pieces of equipment are running better than ever. Thank You, Roger for an excellent job. He is quite an asset to your company!
We feel that the cost was very fair! We are quite pleased to have Llona Plumbing to call on when needed. Great company & Staff!
The Parra's
Kevin Kelley profile picture
Kevin Kelley
12 months ago
Mitch came out today to do 21 point inspection and tune up on my 2 - 10 year old AC units. I’ve lived in Florida for 20 years and dealt with a lot of different AC companies. Mitch from Pronto is by far, the most professional and knowledgeable AC tech that I’ve ever dealt with.
He walked me through the process and explained what was happening with my system including areas that were functioning well and items to keep an eye on.
The next time that I have an AC need Pronto will be my first and only call. Thanks Mitch and The Pronto team!
Richele Smith profile picture
Richele Smith
1 year ago
Pronto Service Pros provides a level of professionalism and care that is rare to find. Their staff, especially Eddie, makes the entire A/C service process easy and stress-free. His work is always meticulous and efficient. From our initial installation to our routine maintenance, they always go the extra mile. You can trust this team to handle your HVAC needs reliably and with the highest quality of service.
Sean Moore profile picture
Sean Moore
1 year ago
Eddie was my technician, and he showed up on time, was very professional.
Diagnose the problem and all work done in a professional manner.
Highly recommend.
Eddie is very personable and easy to work with.
eric Kam profile picture
eric Kam
1 year ago
Replacing my old AC 3 ton to a new 3.5 ton. Took me one time to negotiate the price and was install couple days later. Guy shows on time and did an excellent job, clean and professional. Price is really friendly. Sales manager Eddie responded quick and answered all my questions and concerns. Technician Stevenson did everything professionally. I’m highly recommended this company. This is the second AC I bought from Pronto. I’m living in the bigger house and bought a 5 tons from them, plan to moving to my second house try to down size that why I bought this 3.5 tons. Happy to have business with them. Keep the great work, great job Eddie.
Sherry Bell profile picture
Sherry Bell
1 year ago
I was super impressed with this company. I called in the morning, had an appointment set for the afternoon, and then was happily surprised when Eddie arrived early. He was very personable, and knowledgeable. Had it diagnosed and fixed within 30 minutes. He also gave some good advice on how to keep my unit running longer. I give this company 5 stars, and will recommend them to all my family and friends.
Peggy Hibbs profile picture
Peggy Hibbs
2 years ago
When this company sends the right people, they do an excellent job. Thanks to David today and Jonathon in July. They listened and met my expectations. Integrity and professional. That is what David and Jonathon exhibit while working. Thanks to both of you.
Jonathan Shaw profile picture
Jonathan Shaw
2 years ago
Friendly fast and knowledgeable
Matthew Green profile picture
Matthew Green
2 years ago
Knowledgeable and didn't try to upset something I did not need. Explained issue well and solved it quickly. Well done. Thank you
Gary Conley profile picture
Gary Conley
2 years ago
Jonathan, our tech today was professional, efficient and thorough. We appreciate his service
Terick Schaaf profile picture
Terick Schaaf
2 years ago
They do a nice job telling you when they are h going to be there, and arrive on time!
Alan & Maria Heinlein profile picture
Alan & Maria Heinlein
2 years ago
Post-Hurricane Helene, once again Pronto Service Pros A/C proves why they are the best in Tampa Bay for your A/C needs. Highly professional & calm communication when things are a mess, & stressful for everyone on the coast/beach. Quick response time for an on-site A/C system assessment. Highly knowledgeable professional to answer all questions thoroughly & make recommendations. Excellent options & pricing. This company is well run from operations to the field. We will not use anyone else. And we have referred them to our neighbors in our condo development which tells you all you need to know about their company. We specifically want to recognize Shelley Brown who runs the business & Eddie, an outstanding A/C expert who came out to do the assessment.
Jessica Antonio profile picture
Jessica Antonio
2 years ago
Prompt, thorough, professional, tidy, polite, and knowledgeable service. Eddie was an excellent tech and explained all service options to me as well as made appropriate recommendations for my needs (didn't do the pushy oversell).

I would highly recommend Pronto Svc Pros & Llona Plumbing. Everyone from the office team to the techs in your home or business were top notch! They made a leak that I thought was going to be a nightmare into a very bearable/manageable experience with no frustration from the repair team.
Sam DeFini profile picture
Sam DeFini
2 years ago
Needed help with a furnace drain that was clogged. Apparently, the overflow switch had gone out of proper adjustment. I called Service Pros and they sent Dave out the same day. This man worked on my system until 8:30 pm. He did a great job. I highly recommend Dave and this company for your A/C needs.
Bill Otten profile picture
Bill Otten
2 years ago
Called Pronto Service Pros late (4:45pm) on Monday needing my AC system replaced. The quote arrived early the next morning at an excellent price, within an hour and a half the crew was here to remove my old system (a split with the air handler in the attic and compressor outside). They finished later in the day and my new system works great. Technicians were great, took all the old stuff with them, left my inside utility spotless clean. Oh, communications were outstanding - I got texts on when the techs were leaving to come here, and honestly I am impressed. I would recommend them without hesitation.
Suzanne Christie profile picture
Suzanne Christie
2 years ago
We are delighted at the service and care with the installation of our new whole home A/C unit. The men showed up and worked tirelessly all day in the heat to get our new system up and running. they did a fantastic job!! We received excellent service and a great price and a new name brand unit. Our house is so cool now, works so much better than our old outdated system we had. Thank you Pronto Service Pros.
See All Reviews

Repair or Replace: Air Conditioner Coil Dilemma

Deciding whether to replace the air conditioner coil or purchase a new system can be a difficult decision for homeowners in Sanford, Florida. The evaporator coil, also known as the air conditioner coil, is a critical component of any AC system. In this blog post, we will discuss the importance of the evaporator coil, the common reasons for its failure, and whether investing in a new evaporator coil or a new system is the right choice for your home.

The Importance of the Evaporator Coil

The cooling process in your central air conditioning system heavily relies on the functionality of the evaporator coil, which is located within the condenser of the system. The air handler blows warm air over the coil, allowing the refrigerant to flow through and absorb heat and moisture from the air. As a result, the air is cooled and dehumidified, providing refreshing air into your home. However, a clogged air filter can restrict the airflow over the evaporator coil, leading to reduced efficiency and increased wear and tear on the coil. Additionally, if there is a problem with the refrigerant flow, it can lead to inadequate cooling, resulting in higher energy bills and discomfort in your home. This is why it’s crucial to maintain your AC unit regularly, including changing the air filter and ensuring the proper refrigerant flow. By doing so, you can prevent costly damages and extend the lifespan of your AC unit, ultimately saving you money in the long run.

Reasons for Evaporator Coil Failure

Like any part of your AC system, the evaporator coil experiences wear and tear over time, and its efficiency gradually decreases. Proper maintenance can extend the lifespan of the coil up to 20 years. However, erosion is the primary reason for most failed evaporator coils. As the refrigerant passes through the coil and changes temperature, it expands and contracts, gradually weakening the inner lining of the coil. Erosion from external sources can further weaken the exterior, making the entire coil more vulnerable to damage and leaks. Additionally, impact or debris can cause damage to the evaporator coil.

Types of Evaporator Coils

There are various types of evaporator coils available in the market today. Cased evaporator coils are the most common type, and they come in different subtypes. However, uncased coils are also an option for those with unique needs.

Cased Evaporator Coils

Most homes and businesses use cased evaporator coils for their air conditioning units. These coils are popular because they are durable and easy to install. There are three common subtypes of cased evaporator coils:

• A Coils: These coils are named after their shape, which looks like a capital letter “A.” They are mostly used in vertical air conditioners where the air flows either up or down through the coils. A Coils are efficient and can hold enough refrigerant to operate at a high level of efficiency.

• N Coils: N Coils are named after their shape, which looks like a capital letter “N.” These coils can work for both vertical and horizontal air conditioners. N Coils are becoming more popular because they are smaller than other options and operate at a higher level of energy efficiency.

• Slab Coils: Slab coils are the least common type of coils and are usually used for horizontal air conditioning units.

Uncased Evaporator Coils

Uncased evaporator coils can work for both vertical and horizontal air conditioning units. They are ideal for systems that require customization because they have no outer casing. As a result, the shape of the coils can be easily adjusted to fit your unit’s needs. However, it’s important to note that after purchasing an uncased evaporator coil, an expert technician may be required to customize the shape to fit your unit properly.

Replacing the Evaporator Coil or Buying a New System

Are you considering a system replacement for your central air conditioning system or split system? If so, it’s important to evaluate the benefits of upgrading to a newer system, such as improved energy efficiency and enhanced comfort. While replacing an evaporator coil can be a costly decision, it may be more cost-effective in the long run to invest in a new system that has a higher SEER rating and better features, such as a variable speed blower.

If your current air heating and air conditioning system is older, upgrading to a mid-range replacement can offer significant improvements over your previous installation. Additionally, if your system is newer, the evaporator coil may still be under warranty, making its replacement a justifiable expense.

To ensure the longevity of your system, it’s always wise to schedule an annual AC tune-up with a professional HVAC technician. By doing so, you can catch any potential issues before they become major problems and extend the life of your air conditioner coil.

When considering a system replacement for your central air conditioning system or split system, it’s important to carefully evaluate your options and consider the long-term benefits of upgrading.

Conclusion

In conclusion, the evaporator coil is a crucial component of any AC system, and its failure can cause discomfort in your home. Replacing the evaporator coil or purchasing a new system can be a costly decision, but with proper maintenance and careful consideration, you can ensure that your home remains cool and comfortable year-round.

Pronto Air is your go-to HVAC service provider for all your heating and cooling needs. Our team of experts is dedicated to providing top-notch services to keep your home comfortable throughout the year. We offer a range of HVAC services, including installation, repair, and maintenance of air conditioning units, furnaces, and heat pumps.

If you are experiencing issues with your HVAC system or want to ensure it is running at peak efficiency, contact us today at (813) 341-5400 to schedule an appointment. Our team of experienced technicians will diagnose and resolve any issues with your system to keep it running smoothly.

At Pronto Air, we understand that replacing the evaporator coil or purchasing a new system can be a costly decision. Therefore, we take a careful and personalized approach to help you make an informed decision. We will provide you with all the information you need to determine whether it is more cost-effective to repair or replace your system.

Don’t let HVAC issues disrupt your home’s comfort. Contact Pronto Air today to schedule an appointment and let our team of experts take care of all your HVAC needs.

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