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Pronto Service Pros
★★★★★ 4.7
Based on 618 reviews
Google Reviews
Raul Cordova profile picture
Raul Cordova
2 months ago
Hello! Replacing the blower motor and the module did the job! The unit is working fine! Bill repaired the unit and took time to answer my questions and explain the process! Thanks Bill!
David Turcios profile picture
David Turcios
4 months ago
I can’t speak to their actual service, but my experience with one of their drivers was extremely disappointing. I was signaling to merge while making a right turn, and instead of allowing it safely, the driver sped up to block me, laughed, and then made an obscene gesture. It was rude, unsafe, and very unprofessional.

If this is how their drivers act on the road, it’s hard to feel comfortable trusting this company in my home. Employees should understand that their behavior reflects directly on the company’s reputation.”
Danica Jackson profile picture
Danica Jackson
7 months ago
We’ve had Llona work on 2 plumbing projects and one emergency (my husband drilled through a water pipe 🙄) and honestly we’d never use anyone else. They’re so nice- everyone- the ladies in the office, the guys who have come out to do the onsite work. I feel like they definitely know what they’re doing and they have always given us a very fair price. Some people gouge us when they see our home but I’ve never felt they have and I’ve compared their prices to others in the area. Wouldn’t go anywhere else!
Nelson Guagliardo profile picture
Nelson Guagliardo
7 months ago
This was our first time experience with Llona Plumbing, and it was great! We will definitely use them in the future. Other plumbing companies have become so big and corporate — we prefer the smaller, more customer-friendly small, family run business. Our tech Roger was terrific! He accomplished a lot in a short amount of time. Very polite and professional.
Wendy Bourland profile picture
Wendy Bourland
7 months ago
I had a leaky PVC pipe underneath one of the sinks in my master bath. The technician recognized the problem and fixed it immediately. I was very happy with the service and I thought the price was reasonable. I would recommend this company to others.
Daniel Bowers profile picture
Daniel Bowers
9 months ago
Emergency service call for flooding coming through ceiling air vent - Mitch made the entire process as stress free as it could be. He was extremely professional, fast, and knowledgeable. He fixed the leak fast and stuck around to make sure it was completely done
Fred Kodesch profile picture
Fred Kodesch
9 months ago
Incredibly professional, kind and very helpful. A perfect job so far. Guess the proof will be after inspection when we turn the gas heater on and see. David Arthur was fantastic 10 stars as was Charlie Brown( love that name). Wouldn’t hesitate to use your services in the future. Thank you very much!
Craig Brown profile picture
Craig Brown
9 months ago
Mitch was awesome! Informative, helpful, and prompt! I will 100% be recommending this company to anyone I know. I also spoke to a person in the office her name was Shelly I believe, also very helpful and nice! I have had 3 company’s work on this AC system and this was by far the best. Look no further people because I sure won’t ever again.
Beth Fleming profile picture
Beth Fleming
12 months ago
I had an excellent experience with Pronto for my AC maintenance. Mitch, the technician who came out, was professional, courteous, and extremely thorough. He arrived on time, explained everything he was doing, and he even vacuumed the carpet area when the job was complete!
I appreciated his honesty and the level of care he showed. I highly recommend Pronto and will definitely request Mitch for any future services. Thanks for the great work!
M E Parra profile picture
M E Parra
12 months ago
Roger Garcia arrived early & after introduction went straight to work. He was very polite & extremely efficient. We received excellent service from him.
He was such a pleasure to meet him.
We had original install of both the garbage disposal & the kitchen faucet which both needed replacement. We had already purchased the new items ourselves & had them on hand, however, the new installs were more complicated, but Roger was able to overcome the challenge & both pieces of equipment are running better than ever. Thank You, Roger for an excellent job. He is quite an asset to your company!
We feel that the cost was very fair! We are quite pleased to have Llona Plumbing to call on when needed. Great company & Staff!
The Parra's
Kevin Kelley profile picture
Kevin Kelley
1 year ago
Mitch came out today to do 21 point inspection and tune up on my 2 - 10 year old AC units. I’ve lived in Florida for 20 years and dealt with a lot of different AC companies. Mitch from Pronto is by far, the most professional and knowledgeable AC tech that I’ve ever dealt with.
He walked me through the process and explained what was happening with my system including areas that were functioning well and items to keep an eye on.
The next time that I have an AC need Pronto will be my first and only call. Thanks Mitch and The Pronto team!
Richele Smith profile picture
Richele Smith
1 year ago
Pronto Service Pros provides a level of professionalism and care that is rare to find. Their staff, especially Eddie, makes the entire A/C service process easy and stress-free. His work is always meticulous and efficient. From our initial installation to our routine maintenance, they always go the extra mile. You can trust this team to handle your HVAC needs reliably and with the highest quality of service.
Sean Moore profile picture
Sean Moore
1 year ago
Eddie was my technician, and he showed up on time, was very professional.
Diagnose the problem and all work done in a professional manner.
Highly recommend.
Eddie is very personable and easy to work with.
eric Kam profile picture
eric Kam
1 year ago
Replacing my old AC 3 ton to a new 3.5 ton. Took me one time to negotiate the price and was install couple days later. Guy shows on time and did an excellent job, clean and professional. Price is really friendly. Sales manager Eddie responded quick and answered all my questions and concerns. Technician Stevenson did everything professionally. I’m highly recommended this company. This is the second AC I bought from Pronto. I’m living in the bigger house and bought a 5 tons from them, plan to moving to my second house try to down size that why I bought this 3.5 tons. Happy to have business with them. Keep the great work, great job Eddie.
Sherry Bell profile picture
Sherry Bell
1 year ago
I was super impressed with this company. I called in the morning, had an appointment set for the afternoon, and then was happily surprised when Eddie arrived early. He was very personable, and knowledgeable. Had it diagnosed and fixed within 30 minutes. He also gave some good advice on how to keep my unit running longer. I give this company 5 stars, and will recommend them to all my family and friends.
Peggy Hibbs profile picture
Peggy Hibbs
2 years ago
When this company sends the right people, they do an excellent job. Thanks to David today and Jonathon in July. They listened and met my expectations. Integrity and professional. That is what David and Jonathon exhibit while working. Thanks to both of you.
Jonathan Shaw profile picture
Jonathan Shaw
2 years ago
Friendly fast and knowledgeable
Matthew Green profile picture
Matthew Green
2 years ago
Knowledgeable and didn't try to upset something I did not need. Explained issue well and solved it quickly. Well done. Thank you
Gary Conley profile picture
Gary Conley
2 years ago
Jonathan, our tech today was professional, efficient and thorough. We appreciate his service
Terick Schaaf profile picture
Terick Schaaf
2 years ago
They do a nice job telling you when they are h going to be there, and arrive on time!
Alan & Maria Heinlein profile picture
Alan & Maria Heinlein
2 years ago
Post-Hurricane Helene, once again Pronto Service Pros A/C proves why they are the best in Tampa Bay for your A/C needs. Highly professional & calm communication when things are a mess, & stressful for everyone on the coast/beach. Quick response time for an on-site A/C system assessment. Highly knowledgeable professional to answer all questions thoroughly & make recommendations. Excellent options & pricing. This company is well run from operations to the field. We will not use anyone else. And we have referred them to our neighbors in our condo development which tells you all you need to know about their company. We specifically want to recognize Shelley Brown who runs the business & Eddie, an outstanding A/C expert who came out to do the assessment.
Jessica Antonio profile picture
Jessica Antonio
2 years ago
Prompt, thorough, professional, tidy, polite, and knowledgeable service. Eddie was an excellent tech and explained all service options to me as well as made appropriate recommendations for my needs (didn't do the pushy oversell).

I would highly recommend Pronto Svc Pros & Llona Plumbing. Everyone from the office team to the techs in your home or business were top notch! They made a leak that I thought was going to be a nightmare into a very bearable/manageable experience with no frustration from the repair team.
Sam DeFini profile picture
Sam DeFini
2 years ago
Needed help with a furnace drain that was clogged. Apparently, the overflow switch had gone out of proper adjustment. I called Service Pros and they sent Dave out the same day. This man worked on my system until 8:30 pm. He did a great job. I highly recommend Dave and this company for your A/C needs.
Bill Otten profile picture
Bill Otten
2 years ago
Called Pronto Service Pros late (4:45pm) on Monday needing my AC system replaced. The quote arrived early the next morning at an excellent price, within an hour and a half the crew was here to remove my old system (a split with the air handler in the attic and compressor outside). They finished later in the day and my new system works great. Technicians were great, took all the old stuff with them, left my inside utility spotless clean. Oh, communications were outstanding - I got texts on when the techs were leaving to come here, and honestly I am impressed. I would recommend them without hesitation.
Suzanne Christie profile picture
Suzanne Christie
2 years ago
We are delighted at the service and care with the installation of our new whole home A/C unit. The men showed up and worked tirelessly all day in the heat to get our new system up and running. they did a fantastic job!! We received excellent service and a great price and a new name brand unit. Our house is so cool now, works so much better than our old outdated system we had. Thank you Pronto Service Pros.
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Thermostat Fan Setting: ON or AUTO? What’s Best in Florida

For most Florida homes, set the thermostat fan to AUTO. In our humidity, running the fan continuously (ON) re-evaporates the moisture your AC just condensed on the indoor coil and blows it back into the house — raising indoor humidity and your power bill at the same time. ON has a few legitimate uses, and “circulate” mode splits the difference. Here’s the plain-English breakdown.

What the two settings actually do

AUTO runs the blower only while the system is actively cooling; when the cooling cycle ends, the fan stops. ON runs the blower 24/7 whether or not cooling is happening — air keeps moving, but it isn’t being cooled or dehumidified between cycles.

Why AUTO wins in Florida: the humidity problem

While your AC runs, water condenses on the cold indoor coil and drips into the drain. When the cycle ends, that coil is still wet. If the fan keeps blowing across it, much of that water evaporates right back into your air — undoing the dehumidification you just paid for. In a climate where humidity control is half the job of an AC, that matters more than any other factor.

  • Lower indoor humidity — moisture drains away instead of re-evaporating
  • Lower electricity use — blowers can cost real money to run 24/7, especially older single-speed motors
  • Longer filter life — the filter loads only during cooling cycles
  • The house feels cooler at the same temperature, because drier air feels cooler

When ON actually makes sense

  • Evening out hot and cold rooms: continuous circulation can soften temperature differences between floors or between sunny and shaded rooms.
  • Air filtration: if someone has allergies and you have a high-quality media filter or air purifier, more air passing the filter means more particles captured. (A dedicated air purifier installation does this without the humidity penalty.)
  • Masking noise or keeping air from feeling stale in tightly closed homes.

If you use ON for any of these, watch your indoor humidity — if it creeps above 55%, the moisture cost outweighs the benefit in our climate.

The best of both: ‘circulate’ mode

Many modern and smart thermostats offer a CIRCULATE setting that runs the fan a set fraction of each hour (often 15–20 minutes) between cooling cycles. You get mixing and extra filtration with far less coil re-evaporation. If your thermostat has it, it’s the best compromise for Florida homes — and if yours doesn’t, a thermostat upgrade is an inexpensive service visit.

One caveat: fan settings don’t fix comfort problems

If you’re tempted to run the fan ON because some rooms are hot, the house feels sticky, or the air seems stale, those are symptoms — of duct imbalances, an oversized system, or failing insulation. The fan switch can mask them, but a proper diagnosis fixes them. Routine AC maintenance can catch these issues before they force you to compensate with fan settings.

Frequently Asked Questions

Does leaving the fan ON use a lot of electricity?

An older single-speed blower can add several hundred kilowatt-hours per year if run continuously — often $10–$25 per month. Newer variable-speed blowers cost much less, but AUTO still wins on humidity in Florida.

Does the ON setting help cool the house?

No — the fan only moves air; it doesn’t cool it. Between cycles, ON can even make the house feel warmer by raising humidity from the wet coil.

Is it bad for the blower motor to run constantly?

Quality motors are designed for continuous duty, so it isn’t harmful per se — but it does add run-hours, and in Florida the humidity penalty is the bigger reason to prefer AUTO.

Should the fan be ON or AUTO at night?

AUTO. Nighttime is when re-evaporated humidity is most noticeable as that muggy, sticky feeling — and when you least need extra circulation.

What’s the best fan setting for allergies?

CIRCULATE with a good media filter, or a dedicated whole-home air purifier. Both capture allergens without running the humidity penalty of full-time ON.

Want better comfort settings for your home?

Pronto Service Pros is a family-owned HVAC company serving Tampa, St. Petersburg, Clearwater, Brandon, Wesley Chapel, Spring Hill, Bradenton, and communities across Hillsborough, Pinellas, Pasco, Hernando, and Manatee counties. If your home still feels sticky or uneven no matter what the thermostat says, our licensed technicians can diagnose and fix it fast — often the same day. Call (813) 341-5400 or book online for a free estimate, and ask about Club Pronto membership for priority service and maintenance discounts.

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