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Pronto Service Pros
★★★★★ 4.7
Based on 618 reviews
Google Reviews
Raul Cordova profile picture
Raul Cordova
2 months ago
Hello! Replacing the blower motor and the module did the job! The unit is working fine! Bill repaired the unit and took time to answer my questions and explain the process! Thanks Bill!
David Turcios profile picture
David Turcios
4 months ago
I can’t speak to their actual service, but my experience with one of their drivers was extremely disappointing. I was signaling to merge while making a right turn, and instead of allowing it safely, the driver sped up to block me, laughed, and then made an obscene gesture. It was rude, unsafe, and very unprofessional.

If this is how their drivers act on the road, it’s hard to feel comfortable trusting this company in my home. Employees should understand that their behavior reflects directly on the company’s reputation.”
Danica Jackson profile picture
Danica Jackson
7 months ago
We’ve had Llona work on 2 plumbing projects and one emergency (my husband drilled through a water pipe 🙄) and honestly we’d never use anyone else. They’re so nice- everyone- the ladies in the office, the guys who have come out to do the onsite work. I feel like they definitely know what they’re doing and they have always given us a very fair price. Some people gouge us when they see our home but I’ve never felt they have and I’ve compared their prices to others in the area. Wouldn’t go anywhere else!
Nelson Guagliardo profile picture
Nelson Guagliardo
7 months ago
This was our first time experience with Llona Plumbing, and it was great! We will definitely use them in the future. Other plumbing companies have become so big and corporate — we prefer the smaller, more customer-friendly small, family run business. Our tech Roger was terrific! He accomplished a lot in a short amount of time. Very polite and professional.
Wendy Bourland profile picture
Wendy Bourland
7 months ago
I had a leaky PVC pipe underneath one of the sinks in my master bath. The technician recognized the problem and fixed it immediately. I was very happy with the service and I thought the price was reasonable. I would recommend this company to others.
Daniel Bowers profile picture
Daniel Bowers
9 months ago
Emergency service call for flooding coming through ceiling air vent - Mitch made the entire process as stress free as it could be. He was extremely professional, fast, and knowledgeable. He fixed the leak fast and stuck around to make sure it was completely done
Fred Kodesch profile picture
Fred Kodesch
9 months ago
Incredibly professional, kind and very helpful. A perfect job so far. Guess the proof will be after inspection when we turn the gas heater on and see. David Arthur was fantastic 10 stars as was Charlie Brown( love that name). Wouldn’t hesitate to use your services in the future. Thank you very much!
Craig Brown profile picture
Craig Brown
9 months ago
Mitch was awesome! Informative, helpful, and prompt! I will 100% be recommending this company to anyone I know. I also spoke to a person in the office her name was Shelly I believe, also very helpful and nice! I have had 3 company’s work on this AC system and this was by far the best. Look no further people because I sure won’t ever again.
Beth Fleming profile picture
Beth Fleming
12 months ago
I had an excellent experience with Pronto for my AC maintenance. Mitch, the technician who came out, was professional, courteous, and extremely thorough. He arrived on time, explained everything he was doing, and he even vacuumed the carpet area when the job was complete!
I appreciated his honesty and the level of care he showed. I highly recommend Pronto and will definitely request Mitch for any future services. Thanks for the great work!
M E Parra profile picture
M E Parra
12 months ago
Roger Garcia arrived early & after introduction went straight to work. He was very polite & extremely efficient. We received excellent service from him.
He was such a pleasure to meet him.
We had original install of both the garbage disposal & the kitchen faucet which both needed replacement. We had already purchased the new items ourselves & had them on hand, however, the new installs were more complicated, but Roger was able to overcome the challenge & both pieces of equipment are running better than ever. Thank You, Roger for an excellent job. He is quite an asset to your company!
We feel that the cost was very fair! We are quite pleased to have Llona Plumbing to call on when needed. Great company & Staff!
The Parra's
Kevin Kelley profile picture
Kevin Kelley
1 year ago
Mitch came out today to do 21 point inspection and tune up on my 2 - 10 year old AC units. I’ve lived in Florida for 20 years and dealt with a lot of different AC companies. Mitch from Pronto is by far, the most professional and knowledgeable AC tech that I’ve ever dealt with.
He walked me through the process and explained what was happening with my system including areas that were functioning well and items to keep an eye on.
The next time that I have an AC need Pronto will be my first and only call. Thanks Mitch and The Pronto team!
Richele Smith profile picture
Richele Smith
1 year ago
Pronto Service Pros provides a level of professionalism and care that is rare to find. Their staff, especially Eddie, makes the entire A/C service process easy and stress-free. His work is always meticulous and efficient. From our initial installation to our routine maintenance, they always go the extra mile. You can trust this team to handle your HVAC needs reliably and with the highest quality of service.
Sean Moore profile picture
Sean Moore
1 year ago
Eddie was my technician, and he showed up on time, was very professional.
Diagnose the problem and all work done in a professional manner.
Highly recommend.
Eddie is very personable and easy to work with.
eric Kam profile picture
eric Kam
1 year ago
Replacing my old AC 3 ton to a new 3.5 ton. Took me one time to negotiate the price and was install couple days later. Guy shows on time and did an excellent job, clean and professional. Price is really friendly. Sales manager Eddie responded quick and answered all my questions and concerns. Technician Stevenson did everything professionally. I’m highly recommended this company. This is the second AC I bought from Pronto. I’m living in the bigger house and bought a 5 tons from them, plan to moving to my second house try to down size that why I bought this 3.5 tons. Happy to have business with them. Keep the great work, great job Eddie.
Sherry Bell profile picture
Sherry Bell
1 year ago
I was super impressed with this company. I called in the morning, had an appointment set for the afternoon, and then was happily surprised when Eddie arrived early. He was very personable, and knowledgeable. Had it diagnosed and fixed within 30 minutes. He also gave some good advice on how to keep my unit running longer. I give this company 5 stars, and will recommend them to all my family and friends.
Peggy Hibbs profile picture
Peggy Hibbs
2 years ago
When this company sends the right people, they do an excellent job. Thanks to David today and Jonathon in July. They listened and met my expectations. Integrity and professional. That is what David and Jonathon exhibit while working. Thanks to both of you.
Jonathan Shaw profile picture
Jonathan Shaw
2 years ago
Friendly fast and knowledgeable
Matthew Green profile picture
Matthew Green
2 years ago
Knowledgeable and didn't try to upset something I did not need. Explained issue well and solved it quickly. Well done. Thank you
Gary Conley profile picture
Gary Conley
2 years ago
Jonathan, our tech today was professional, efficient and thorough. We appreciate his service
Terick Schaaf profile picture
Terick Schaaf
2 years ago
They do a nice job telling you when they are h going to be there, and arrive on time!
Alan & Maria Heinlein profile picture
Alan & Maria Heinlein
2 years ago
Post-Hurricane Helene, once again Pronto Service Pros A/C proves why they are the best in Tampa Bay for your A/C needs. Highly professional & calm communication when things are a mess, & stressful for everyone on the coast/beach. Quick response time for an on-site A/C system assessment. Highly knowledgeable professional to answer all questions thoroughly & make recommendations. Excellent options & pricing. This company is well run from operations to the field. We will not use anyone else. And we have referred them to our neighbors in our condo development which tells you all you need to know about their company. We specifically want to recognize Shelley Brown who runs the business & Eddie, an outstanding A/C expert who came out to do the assessment.
Jessica Antonio profile picture
Jessica Antonio
2 years ago
Prompt, thorough, professional, tidy, polite, and knowledgeable service. Eddie was an excellent tech and explained all service options to me as well as made appropriate recommendations for my needs (didn't do the pushy oversell).

I would highly recommend Pronto Svc Pros & Llona Plumbing. Everyone from the office team to the techs in your home or business were top notch! They made a leak that I thought was going to be a nightmare into a very bearable/manageable experience with no frustration from the repair team.
Sam DeFini profile picture
Sam DeFini
2 years ago
Needed help with a furnace drain that was clogged. Apparently, the overflow switch had gone out of proper adjustment. I called Service Pros and they sent Dave out the same day. This man worked on my system until 8:30 pm. He did a great job. I highly recommend Dave and this company for your A/C needs.
Bill Otten profile picture
Bill Otten
2 years ago
Called Pronto Service Pros late (4:45pm) on Monday needing my AC system replaced. The quote arrived early the next morning at an excellent price, within an hour and a half the crew was here to remove my old system (a split with the air handler in the attic and compressor outside). They finished later in the day and my new system works great. Technicians were great, took all the old stuff with them, left my inside utility spotless clean. Oh, communications were outstanding - I got texts on when the techs were leaving to come here, and honestly I am impressed. I would recommend them without hesitation.
Suzanne Christie profile picture
Suzanne Christie
2 years ago
We are delighted at the service and care with the installation of our new whole home A/C unit. The men showed up and worked tirelessly all day in the heat to get our new system up and running. they did a fantastic job!! We received excellent service and a great price and a new name brand unit. Our house is so cool now, works so much better than our old outdated system we had. Thank you Pronto Service Pros.
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Why Professional AC Installation Matters

When it comes to air conditioning systems, proper installation is crucial for optimal performance and energy efficiency. An AC unit that is improperly installed can result in increased energy bills, decreased comfort, and even safety hazards. This is where a professional AC installation comes in, ensuring that your unit is installed safely and correctly, with all the necessary electrical and refrigerant connections in place.

One of the most important factors to consider when selecting a new AC unit is its Seasonal Energy Efficiency Ratio (SEER). SEER stands for Seasonal Energy Efficiency Ratio and is a measure of the unit’s energy efficiency. In the United States, the minimum SEER rating for new AC units is 14, but Energy Star-rated units can have even higher SEER ratings, resulting in significant energy savings.

While it may be tempting to opt for a DIY installation or purchase a cheaper window AC unit, the long-term costs and risks far outweigh the initial savings. Professional air conditioner installation ensures that your unit is installed correctly and efficiently, providing maximum comfort and energy savings for years to come.

The Risks of DIY Air Conditioner Installation

Professional AC installation is an important consideration when it comes to ensuring the optimal performance and longevity of your air conditioning system. While DIY projects can be a fun and cost-effective way to improve your home, AC installation is not one of them. Attempting to install an AC unit yourself can lead to several problems, including safety hazards, voided warranties, and inefficiency. Here’s why professional AC installation matters:

• Lack of Expertise: Professional installers have the expertise to assess your home’s cooling needs and recommend the best AC system for your space. They have the experience to handle different types of AC systems, such as window air conditioners, split systems, and portable air conditioners, ensuring a proper installation. Attempting to install an AC unit yourself can result in an improper installation, which can lead to decreased comfort and increased energy bills.

• Air Conditioning System Knowledge: Professional air conditioner installers understand how air conditioning systems work and how to optimize their performance. They have the knowledge to properly install air conditioning systems, ensuring proper refrigerant and electrical connections, as well as air ducts and ventilation. Improper installation can result in an inefficient system, causing increased energy bills and decreased comfort.

• High SEER Rating: Professional installation can lead to a higher SEER rating, which means higher energy savings in the long run. High SEER-rated AC units are more efficient, using less energy to cool your home. In the United States, a minimum SEER rating of 14 is required for an AC unit to be labeled as Energy Star certified. Professional installation can ensure that your AC unit meets this requirement, which can lead to significant energy savings over time.

• Conditioning Installation: Professional installation can prevent potential problems with your AC unit, including improper installation, refrigerant leaks, and other safety hazards. AC units contain refrigerant, which can be dangerous if mishandled. A professional installer knows how to handle refrigerant safely, ensuring that your system operates efficiently and effectively, providing optimal cooling and comfort. Many AC manufacturers require professional installation to keep the warranty valid. Attempting a DIY installation can void the warranty and leave you responsible for costly repairs.

AC Selection and Installation for Heating and Cooling: What You Need to Know

Selecting and installing a central air conditioner in your home is a significant decision that requires careful consideration. Choosing the right AC unit can provide efficient and reliable cooling, while improper installation can lead to safety hazards and decreased efficiency. Here’s what you need to know about AC selection and installation for heating and cooling:

• Assessment of Your Home’s Cooling and Heating Needs: An experienced installer will conduct a thorough assessment of your home’s cooling and heating needs. They will consider the size of your home, insulation, and other factors to determine the appropriate AC size and type for your needs. This assessment is crucial in ensuring that your AC unit is efficient and provides optimal cooling and heating.

• Buying a New Air Conditioner: When selecting a new AC unit, consider the seasonal energy efficiency ratio (SEER) rating. A higher SEER rating means higher energy savings in the long run. Energy Star is a government-backed program that helps homeowners identify energy-efficient products. Look for units with the Energy Star label to ensure maximum efficiency.

• Install Air Conditioning and Air Ducts Properly: Proper installation is crucial for optimal performance and safety. An expert installer will ensure that the AC unit and air ducts are correctly installed and connected, allowing for efficient airflow and energy savings. Improper installation can lead to reduced efficiency, increased energy consumption, and potential safety hazards.

• Testing and Verification: After installation, a professional installer will test the system to ensure that it is operating efficiently and effectively. This includes checking for proper refrigerant levels and electrical connections. Testing and verification are essential to ensure that your AC unit is functioning correctly and efficiently.

Upcoming Trends and Projects in the Industry

• Smart Thermostats for Heating and Cooling: Smart thermostats are devices that allow you to control your AC system remotely, optimizing energy usage and increasing comfort. These devices learn your temperature preferences and adjust accordingly, leading to energy savings and increased comfort.

• Solar-Powered AC Units: As solar technology becomes more affordable, solar-powered AC units are becoming a popular option for eco-conscious homeowners. These units can provide substantial energy savings and reduce your carbon footprint. They also provide backup power during power outages.

• Ductless AC Systems: Ductless AC systems provide targeted heating and cooling without the need for ductwork. These systems are an excellent option for homes without existing ductwork and can lead to energy savings. They also provide individual room temperature control, increasing comfort and reducing energy waste.

Conclusion

In conclusion, professional AC installation is crucial for ensuring optimal performance and energy efficiency of your air conditioning system. Improper installation can lead to safety hazards, decreased comfort, and increased energy bills. It is important to consider factors such as SEER ratings, expertise, knowledge of air conditioning systems, and proper installation when selecting and installing an AC unit.

Choosing a professional installer can prevent potential problems and ensure that your system operates efficiently and effectively, providing optimal cooling and comfort. With upcoming trends such as smart thermostats, solar-powered AC units, and ductless AC systems, there are options available for homeowners to increase energy savings and reduce their carbon footprint while still enjoying comfortable and efficient cooling. Always keep in mind that a minimum SEER rating of 14 is required for new AC units in the United States, and Energy Star-rated units can have even higher SEER ratings for significant energy savings.

Don’t let a broken air conditioning or heating system disrupt your comfort any longer! Call Pronto Service Pros now at 813-341-5400 and let our expert technicians fix your HVAC problems quickly and efficiently. Don’t wait until it’s too late, take action now and enjoy a comfortable home all year round with Pronto Service Pros!

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